Risk & Compliance Roundup: Governance, AI Risks, Complaint Management
- June 7, 2024
- Quantivate
Welcome to your weekly roundup of risk and compliance management resources, brought to you by Ncontracts.
This edition covers topics including:
New from the Nsight Blog
Board and Management Action Plan for Enhancing Resiliency with Sound Governance
Increasing regulatory focus on resilience requires financial institutions to demonstrate their ability to withstand disruptions and govern risks. Get started with this seven-step action plan for financial institution leaders and board members.
AI Is Already Costing Financial Institutions Millions: Here’s How to Manage the Risks
Artificial intelligence is transforming the financial services landscape, but not without introducing new risks and regulatory concerns. Explore challenges related to fraud, fair lending, and third parties, plus five must-have elements of effective AI risk management.
Top Picks from the Archive: Complaint Management
Discover some of our most popular articles on managing consumer complaints.
Managing Complaints: The Role of the Three Lines of Defense
Effective complaint management demands seamless communication across your institution. But how do you break down silos and efficiently track and resolve complaints? Learn how leveraging the three lines of defense — operational functions, risk and compliance, and auditors — supports a successful complaint management program.
4 Ways to Use Complaint Data to Improve Risk Management
Managing consumer complaints is more than just a regulatory expectation. Complaints can serve as an early warning sign of risk management or compliance issues. Explore four ways to harness complaint data and elevate your risk program.