Definition:
The Vendor Management Services Project Coordinator works as a member of our Vendor Management Services team and assists with customer engagements, vendor management services, training, and overall support for our SaaS product lines which include Disaster Recovery planning, Business Continuity planning, Vendor Management, and Enterprise Risk Management.
Directly Responsible To:
Director of Vendor Management Services
Duties and Responsibilities:
- Provide overall vendor management services to our customers
- Communicate project logistics to external sources
- Contact, gather, and review necessary data from external sources
- Conduct third party document reviews and data entry into our software platform
- Ensure projects are completed on-time for client engagements
- Work closely with other Operations and Vendor Management Services team members to prioritize projects and tasks
- Organize quantitative and qualitative project logistics and details to promote team efficiency
- Create clear status reporting metrics to be sent to customers and management
- Perform customer training as needed
- Other duties as may be assigned
Minimum Qualifications:
Competencies
Analytical
- Strong quantitative & analytical skills
- Ability to focus on and decipher detailed reports, contracts and other documents
Communication
- Actively listens to stakeholders, openly and appropriately communicates with manager and team members to keep them informed of progress and/or obstacles towards meeting deadlines
- Customer service focused in oral and written communication
- The ability to deliver technical information to users in non-technical and clear terms
Leadership
- Projects a professional image in action and appearance with initiative to continually improve
- Displays an enthusiastic and positive attitude and demonstrates regular and predictable attendance
Organization
- Proven ability to successfully manage multiple projects at once with a high level of attention to detail
- Systematically organizes materials so information can easily be found by others
Technical
- Knowledge of entry level concepts of business continuity, vendor management, and enterprise risk management
- A core understanding of the internet and standard software applications including databases, spreadsheets, and word processing required.
- Proven ability to quickly learn and be proficient in new software applications with minimal training or guidance
Education
College degree preferred, but any combination of education and training which demonstrates the ability to perform the duties and responsibilities as described are required. Coursework in computer science, information systems, finance, business administration or other related fields are preferred.
Salary Range
The salary range for our Vendor Management Project Coordinator’s is $60,00 – $80,000 per year based on experience level.