Who we are:
Quantivate has provided web-based governance, risk, and compliance (GRC) software and service solutions to organizations of all sizes since 2005. Since then, the company has grown to feature a full suite of GRC modules, including Business Continuity, Vendor Management, Enterprise Risk Management, IT Risk Management, Internal Audit, Compliance Management, Complaint Management, Issue Management, and Policy & Document Management. Our GRC solutions have helped thousands of customers transform the way they manage risk, improve compliance, and strengthen governance.
What you’ll do:
Work with customers and stakeholders to define and execute the strategic direction and position of new products and existing product enhancements.
- Participate in Agile and Scrum methodologies with the R&D Team
- Attend and actively participate in weekly departmental meetings
- Meet with customers to understand and capture customer problems and needs
- Assist in design and configuration of products
- As part of a product team, you will manage projects from requirements gathering through implementation and lifecycle management
- Identify market/customer problems through research
- Manage customer advisory board work
- Work closely with the development team and stakeholders to ideate new solutions and update current solutions
- Define feature acceptance criteria for solutions
- Provide internal/external product support to team and customers
- Work closely with other team members to prioritize projects and tasks
- Work closely with engineering teams to clearly define and break down customer problems
What success looks like:
- Create solutions that improve customers’ use of the product
- Launch solutions that meet corporate objectives of increased annual recurring revenue and increased gross customer retention
What your experience and qualifications should include:
- Bachelor’s degree or equivalent working experience
- 3+ years’ experience in technology/SaaS industry in Product Manager or similar role
- High adaptability, strong sense of ownership, and eager curiosity in navigating a rapidly changing environment
- Ability to collaborate inclusively and cross-functionally and work well with diverse perspectives and multiple stakeholders to drive company success
- Relentless focus on direct and indirect customer interaction to understand and be the champion for customer needs and pain points
- Excellent communication and presentation skills, both verbal and written
- Data-driven mindset when making decisions and process-oriented approach to execution and measuring success
- Strong analytical abilities to conduct market research and develop insights from both quantitative and qualitative data
- Proven track record of quickly understanding new markets, industries, products, and customer audiences
What you’re great at:
- Understanding complex technology, processes, and functions and explaining them in an easy-to-understand, digestible format
- Learning quickly and amassing information
- Leveraging varying influence styles to build trust and create collaborative working partnerships both internally and externally
- Being self-accountable for results
- Working with a sense of urgency to drive results
- Problem solving and making recommendations
- Systematically organizing materials so information can easily be found by others
- Managing dynamic and rapidly shifting project/task schedules
- Quickly learning new software with minimal training and guidance